Research reveals historic shift as Australian contact centre agents and consumers increasingly prefer AI-driven solutions
Kore.ai have unveiled its annual Australian 2024 Agent Experience (AX) and Customer Experience (CX) Benchmark Reports.
Cloudera’s advanced AI solutions accelerate global humanitarian aid for Mercy Corps
Cloudera, the only true hybrid platform for data, analytics, and Artificial Intelligence, have announced it has partnered with Mercy Corps.
Cloudera, Snowflake and AWS partner to unlock the future of data
AWS enterprise customers can now leverage the combined power of Cloudera and Snowflake for a unified source of truth across all data, analytics, and AI workloads.
To feel the full benefits of AI, establishing trust is a non-negotiable
No technology since the inception of the internet has held greater potential to change the way we live, work and interact with one another than Artificial Intelligence.
Draven McConville, SaaS founder and investor, warns of AI disruption to traditional software business models
Artificial Intelligence (AI) could fundamentally change the traditional SaaS business model according to Draven McConville.
From mass marketing to true personalisation: Gen-AI’s marketing revolution
The convergence of customer data platforms, cloud-scale analytics, and Generative AI is finally making individual-level personalisation possible.
Amperity launches Customer Data Cloud to fix complex data architectures
The Amperity Customer Data Cloud uses AI to standardize data, resolve identities, build profiles, and provide access to save time and build more accurate data models.
DataStax’s AI platform enables Wikimedia Deutschland to ingest and embed 10 million Wikidata articles in less than 3 days
DataStax today announced that Wikimedia Deutschland is leveraging the DataStax AI Platform, built with NVIDIA AI.
