Kore.ai announces the availability of its AI services in AWS Marketplace AI Agents and Tools category

Kore.ai has announced the availability of its AI for Work, AI for Process and AI for Service in the new AI Agents and Tools category of AWS Marketplace.

Once more with feeling: Why the next AI leap will focus less on hardware, and more on empathy

AI is missing something fundamental: human context. As AI infrastructure matures, understanding people is becoming the next frontier.

Advanta Wealth chooses Aveni AI’s technology solutions to enhance customer service offering

Aveni.ai has been selected by Advanta Wealth to enhance adviser customer service and reduce administrative time. 

Vivi Money launches Australia’s first conversational AI Money Manager

Vivi Money have announced the launch of the country’s first conversational AI Money Manager at the heart of its all-in-one financial platform.

Celonis appoints former SAP and Deutsche Bank executive Dilipkumar Khandelwal as Chief Customer Officer

Dilipkumar Khandelwal has joined global process mining leader Celonis as Chief Customer Officer and Chairman of the India Advisory Board.

How to navigate the AI skills gap by aligning leadership vision with frontline capabilities

Leaders have already made their land-grab for technical AI talent, with 66% of leaders saying they wouldn’t hire someone without AI skills,

Closing the books on manual EOFY madness

During EOFY, finance leaders face growing pressure to navigate uncertainty, adapt to regulatory change, and do more with leaner teams.

Navigating AI’s role to shape the future of customer service and experience orchestration

Experience Orchestration is powered by conversational, predictive, and generative Artificial Intelligence (AI).

Closing the gap in Enterprise AI with Process Intelligence

Process Intelligence has emerged as a game-changer, turning Artificial Intelligence’s potential into strategic impact.

AI Appreciation Day: Marty Hungerford explains why brands must embrace ‘generative engine optimisation’

BRX’s Chief Innovation Officer Marty Hungerford looks at the rapid transition from traditional search engines to AI-powered language models.