The next era of Customer Data: Achieve true personalisation with AI-powered CDCs
Customer Data Clouds provide real-time analytics, AI-driven automation, and seamless system integration across all customer touchpoints.
How AI-powered automation can drive better health outcomes for all Australians
The strategic deployment of automation technology can enable health professionals to operate more efficiently and cost effectively.
Reconciling with the rise of Agentic AI: How brands can stay on top with the bots
Agentic AI is poised to reshape how brands compete for consumer attention globally, with particular relevance in the Asia-Pacific region.
Mastering the art of ‘loyalty design’ in the age of AI
Smart loyalty design makes a big difference to the bottom line, particularly in the age of Artificial Intelligence (AI) and data-driven decision making.
Technology without humanity is just noise
Innovation discussions often overlook the most important part of any technological shift which is the people it is meant to serve.
The Future of Finance: How AI-driven personalisation will change financial services forever
In an era defined by rapid technological advancements, the entire financial services sector stands on the brink of profound transformation.
Upskilling and Data Foundations: Financial firms prepare for Gen AI breakthroughs in 2025
2025 will be the year financial firms realise that if they want to make the most of Generative Artificial Intelligence, they need to lay the groundwork.
Navigating Modern Spend Management in the age of AI
The adoption of unified modern spend management solutions has become a competitive necessity for all businesses.
