Dayforce announces Dayforce AI Agents and strategic workforce planning AI-enhanced solution
Dayforce, a global human capital management (HCM) leader that makes work life better, have announced Dayforce AI Agents, the next evolution of Artificial Intelligence (AI) innovation designed to unlock creativity, productivity, and efficiency for employees by helping automate tedious and time-consuming day-to-day tasks. With a single source of trustworthy people data at its core, Dayforce AI Agents are built to fuel job satisfaction and performance, while accelerating workflows across the employee lifecycle.
Increasingly, organizations are seeking ways to do more with less by focusing on strategic work and reducing the volume of manual tasks. While the introduction of AI to business processes has alleviated some of this busy work, many organizations have not yet harnessed the true value of AI.
By removing points of friction in the user experience and supporting human judgment, Dayforce AI Agents are designed to address these pain points head-on by simplifying workforce complexity and enhancing workforce productivity. Leveraging a conversational AI interface within Dayforce Co-Pilot, Dayforce AI Agents simplify various workflows across the Dayforce application suite of HR, Pay, Time, Talent, and Analytics to drive improved efficiency for employees.
“From swapping shifts to creating new learning and development courses, Dayforce AI Agents will provide hyper-personalized and intuitive work experiences that will drive quantifiable value for employees and HR managers alike,” said Joe Korngiebel (pictured), Chief Strategy, Product, and Technology Officer, Dayforce. “With our deep expertise in compliance and commitment to ethical AI principles, Dayforce is paving the way for intelligent systems that not only help streamline operations and drive efficiency, but also make work life better for people.”
In addition, Dayforce AI Agents will help transform organizational operations by:
- Driving workforce productivity: Dayforce AI Agents proactively anticipate scenarios such as a paid time off request, HR case creation, or other common business processes. By understanding employee intent through natural language processing, they can initiate actions to achieve desired outcomes swiftly and efficiently.
- Simplifying complex tasks: Dayforce AI Agents effectively handle time-consuming, multi-step tasks like writing job descriptions or swapping shifts, allowing teams to focus on strategic initiatives that drive growth.
- Orchestrating intelligent agent flows: The Dayforce platform smoothly coordinates multiple Dayforce AI Agents, helping to address customers’ unique needs and conduct tasks with precision – all while keeping people in the decision-making loop.
Dayforce AI Agents will be available to select Dayforce customers in 2025.
