xAmplify wins Australian National Audit Office IT Managed Services contract

xAmplify, Australia’s leading automation systems and Artificial Intelligence (AI) integrator has been appointed as the Australian National Audit Office (ANAO)’s primary IT Managed Services Provider.

The initial three-year contract, awarded via a competitive tender, is valued at over $7 million.

Tom Scicluna (pictured), Chief Operating Officer, xAmplify said that this landmark agreement represents a major step forward in xAmplify’s mission to modernise the public sector’s IT managed services landscape with a modern, agile and automation first approach.

“This contract with the ANAO validates our vision to challenge traditional IT managed services models. Our innovative approach focuses on maximising client value and efficiency through a contemporary and adaptable operating model which is underpinned by smart technology. We have designed our model to continually realise efficiencies through automation, sharing the benefits of that approach with the ANAO,” Scicluna said.

The company’s innovative service model, which includes collaboration with Canberra-based specialist A23 for infrastructure and cloud services, offers a sovereign, Australian-owned solution that is also best-of-breed. Key features of xAmplify’s managed service model include:

• Agile and automated processes enabling collaboration with the customer on prioritisation.
• Transparency and control for the customer to direct operational activities and enhancement.
• Focus on automation to reduce operational costs and create room for innovation.
• Ongoing mechanisms for the customer to harvest reduced operational costs and/or increase enhancement activity output throughout the life of the engagement.

The collaboration between xAmplify and A23 in providing this service to the ANAO marks a significant milestone in the evolution of IT managed services in Australia, promising enhanced efficiency, innovation, and continually increasing value in government IT operations.

Natalie Legg, Chief Executive Officer, A23 commented, “The partnership between A23 and xAmplify exemplifies a new way of working that focuses on talent, collaboration and true value for Government.  We are disrupting the status quo.”

The transition period is already underway and will conclude on 31 October 2024, when the xAmplify and A23 teams will fully assume the role of ANAO’s IT Managed Services provider.